Effective Date: January 1, 2026 | Last Updated: March 1, 2026
At Centro Strategico Rinascimento, our games are designed strictly for fun. Since no real money changes hands, we do not operate a real-money gambling platform. However, we advocate for balanced play. Social casino games simulate classic slot and card mechanics, which can trigger similar emotional responses to real gambling. We believe that social casino gaming should remain a lighthearted, financially neutral form of digital leisure. We advise players to keep their sessions fun and never view social credits as an indicator of real-world financial performance.
It is important to notice when entertainment starts becoming compulsive. Signs of problematic play include spending more time on free games than planned, ignoring work or social commitments to play, feeling irritable when attempting to pause gaming, or purchasing excessive virtual coin packages to chase fictional losses. If you find yourself prioritizing social casino sessions over your daily responsibilities or relationships, it may be time to evaluate your play habits. Recognizing these indicators early allows you to take proactive steps to restore balance.
We provide built-in tools to help you manage your platform activity. If you need a break, you can request a temporary account pause or long-term self-exclusion. A temporary pause blocks your account access for a chosen duration (e.g., 7 days, 30 days). Self-exclusion permanently suspends your profile and deletes your billing history. During exclusion, you will not receive promotional emails or support notifications. To activate these controls, please contact our support team or use the settings on your member dashboard. We process all exclusion requests within 24 hours to ensure your request is enforced immediately.
To help you maintain control, we offer features that allow you to set limits on your profile activity. You can configure daily or weekly play time limits that block game access once reached. Additionally, you can set limits on subscription purchases to prevent overspending on optional virtual currency packages. Once configured, these limits cannot be bypassed or immediately increased; updates require a 24-hour cooling-off period to prevent impulsive changes. These self-imposed limits help players keep their gaming sessions fun and balanced.
If you or someone you know is struggling with compulsive gaming habits, help is available. We encourage players to connect with local support organizations. The Centre for Addiction and Mental Health (CAMH) provides valuable resources and guidance (visit camh.ca). Residents of Ontario can access free, confidential support through Connex Ontario (visit connexontario.ca). These organizations offer professional, non-judgmental guidance to help individuals manage their digital entertainment habits and address problem gaming concerns.
Protecting minors is a key priority. We enforce an 18+ policy, but we encourage parents to use parental control software to monitor their children's online activity. Applications like Net Nanny, Qustodio, or browser extensions allow you to filter content, block casino-style platforms, and manage screen time. We also recommend keeping your account login credentials secure and avoiding sharing devices with minors. Educating young people about the nature of social casino games and their separation from real money is also an effective way to prevent early exposure.
If you have questions about our Responsible Gaming policies, need assistance setting limits, or want to request account exclusion, our support team is here to help. You can reach us by email at support@centrostrategicorinascimento.com or write to Centro Strategico Rinascimento S.R.L., Attn: Responsible Gaming Support, Piazza della Repubblica, 19, 20124 Milano, Italia. We handle all inquiries confidentially and prioritize limit adjustments immediately. Your safety and digital wellbeing are our highest priorities.
